Effective Date: September 14, 2018
This privacy policy (“Privacy Policy”) governs the privacy practices of Cohen Ventures, Inc., DBA Energy Solutions (“Energy Solutions” or “we” or “us”) and our platform (the "Platform") located on this website ( the “Site”). This Privacy Policy applies solely to information collected by the Site, except where stated otherwise. This Privacy Policy will notify you of the following:
Information Collection
Information Collected Automatically: The Site may automatically track information about how you use the Site and the Platform, including, but not limited to the total number of visitors to the Site, the number of visitors to each page of the Site, browser type, IP addresses, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks, and other information provided by you and other users. We may use such information to administer the Site, track your movement on the Site and track any prohibited use of the Platform, including any prohibited downloading, printing or copying of any of the documents, tasks, deliverables, and other information, including information that has been provided or may in the future be provided by users of the Platform (collectively, the “Content”).
Information You Provide to Us: We may collect personally identifiable information from you during registration, account creation, and throughout your use of the Platform and the Content. This information may include your name, address, email address, phone number, username, password, employment/organization information, website URL, and other information that you voluntarily transmit with your communication to us as you use the Platform.
Information Use and Sharing
We are the sole owners of the information collected on the Site. We only have access to or collect information that you voluntarily give us via the Site, email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to provide the Content to you, respond to your requests, and maintain and improve the Site. In order to provide the Content and other services to you, we may share your information with certain third parties who will provide you with services you may request via the Platform, these may include utility companies, customers or other service providers (“Service Providers”). When you register on the Platform, we will ask you to agree that we may share certain information you provide with Service Provider(s) who may contact you regarding services you request or share information about you, directly or indirectly, with us or other third parties. We will always alert you and obtain your consent when you provide us information we may share with Service Providers or other third parties. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., process a claim or connect you with a Service Provider.
Use: We may use your personally identifiable information to verify your authority to access the Platform, certain Content and your level of permitted access; contact you to provide notices; enforce the Terms of Use and this Privacy Policy; maintain and improve the Platform and the services on the Site; develop new services; create a personalized experience on the Site; monitor and improve the Site’s performance and security and fulfill any other purpose for which you provide it.
Third Parties: We will always obtain your permission prior to sharing your personally identifiable information with any Service Provider. We may partner with another party, such as a Service Provider, to provide you with specific Content or services on the Platform. When your register on the Platform, we may share names, or other contact information that is necessary for the Service Provider to provide these services. Service Providers are not allowed to use personally identifiable information except for the purpose of providing these services. We reserve the right to disclose any personally identifiable or other information as required by law or when disclosure is necessary to protect the rights, safety or property of Energy Solutions, our members, managers, affiliates, partners, agents, representatives, or others.
Communications: Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, changes to the Platform or changes to this Privacy Policy. You may opt out of any future contacts from us at any time.
Children
This Site does not target or provide services to children. We do not knowingly collect personal information from any person under eighteen years of age. If you are under eighteen years of age, you may not use this Site.
Cookies
Energy Solutions may use "cookies" to keep track of some types of information while you are visiting the Site or accessing the Platform and Content. Cookies are small text files placed on your computer, and they allow us to count the number of visitors to the Site and distinguish repeat visitors from new visitors. They also allow us to save user preferences and track user trends. Cookies help you log in faster and enhance your navigation through the Site. If your browser is set to reject all cookies, the Site may not function properly. If you refuse cookies, you agree to assume all responsibility for any resulting loss of functionality. You acknowledge, consent, and agree that we may access, preserve, and disclose your registration information and any other information you provide if required to do so by law or in a good faith belief that such access, preservation, or disclosure is reasonably necessary in our opinion.
Your Access to and Control Over Your Information
You can do the following at any time by contacting us via the email address or phone number provided below and elsewhere on the Site:
Security
We take precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Notification of Changes
We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on the Site, and/or by updating any privacy information on this page. Your continued use of this Site after such modification will constitute your acknowledgement of the modified Privacy Policy and agreement to abide and be bound by that Privacy Policy.
Contact Information
We welcome your questions or comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy, please contact Energy Solutions at:
Energy Solutions